Cuaderno de enfermería. Revista científica
Vol. 3(1), 1-6, 2025
https://doi.org/10.62574/y7vwkx13
1
Nursing care from a critical and person-centred perspective. Systematic
review
Cuidado de enfermería desde la atención crítica y centrada en la persona.
Revisión sistemática
Carlos Antonio Escobar-Suarez
ua.carlosescobar@uniandes.edu.ec
Universidad Regional Autónoma de los Andes, Ambato, Tungurahua, Ecuador
https://orcid.org/0000-0002-9280-1555
ABSTRACT
Objective: to analyse nursing care from the perspective of critical and person-centred care based on
a systematic review. Method: systematic review, population of 15 articles. Conclusion: The analysis
of nursing care from the perspective of critical and person-centred care, based on this systematic
review, highlights the importance of combining technical excellence with the humanisation of care.
Person-centred care not only improves clinical outcomes, but also has a positive influence on the
perception of quality of care by patients and their families.
Descriptors: economics nursing; health planning; community health nursing. (DeCS).
RESUMEN
Objetivo: analizar el cuidado de enfermería desde la atención crítica y centrada en la persona en
base a una revisión sistemática. Método: revisión sistemática, población de 15 articulos.
Conclusión: El análisis del cuidado de enfermería desde la atención crítica y centrada en la persona,
basado en esta revisión sistemática, destaca la importancia de combinar la excelencia técnica con
la humanización del cuidado. La atención centrada en la persona no solo mejora los resultados
clínicos, sino que también influye positivamente en la percepción de calidad del cuidado por parte de
los pacientes y sus familias.
Descriptores: economía de la enfermería; planificación en salud; enfermería en salud comunitaria.
(DeCS).
Received: 19/12/2024. Reviewed: 08/01/2025. Approved: 26/01/2025. Published: 01/02/2025.
Original brief
Cuaderno de enfermería. Revista científica
Vol. 3(1), 1-6, 2025
Cuidado de enfermería desde la atención crítica y centrada en la persona.
Revisión sistemática
Nursing care from a critical and person-centred perspective. Systematic review
Carlos Antonio Escobar-Suarez
2
INTRODUCTION
Person-centred care has become an essential standard in nursing practice, as it
fosters empathic and personalised relationships between professionals and patients,
which has a positive impact on clinical outcomes and the perception of the care
received (6,7). In intensive care units (ICUs), where patients face highly complex
and vulnerable situations, the role of nursing is crucial to guarantee safety, quality of
care and the overall well-being of the patient.
On the other hand, the importance of implementing care models that optimise
decision-making and communication in these environments has been highlighted,
such as the use of standardised tools for the transfer of information, which have been
shown to improve patient safety and the quality of care provided (1,10). The
integration of the family in the care process has emerged as a key component in
critical care, since their active participation not only improves clinical outcomes, but
also reduces stress and anxiety in both patients and their caregivers, strengthening
the care experience (2,3).
Based on the above, the objective is to analyse nursing care from the perspective of
critical and person-centred care based on a systematic review.
METHOD
This work was carried out using a systematic review methodology, analysing 15
scientific articles following the guidelines established by the Preferred Reporting
Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol.
The search was carried out using controlled terms and keywords related to the
subject, such as ‘nursing care’, ‘critical care’, ‘person-centred care’, ‘quality of care’
and ‘intensive care units’. These terms were combined using Boolean operators
(AND, OR) to optimise the results. RESULTS
Person-centred care from the perspective of Edvardsson et al. it is said that the
perception of quality of care is closely linked to the ability of professionals to establish
Cuaderno de enfermería. Revista científica
Vol. 3(1), 1-6, 2025
Cuidado de enfermería desde la atención crítica y centrada en la persona.
Revisión sistemática
Nursing care from a critical and person-centred perspective. Systematic review
Carlos Antonio Escobar-Suarez
3
empathetic and personalised relationships with patients (7). For their part, Lee & Kim
emphasised that both patients and nurses consider effective communication and
empathy to be essential elements in providing quality care (6). In this sense, Cook
et al. comment that it is important to include competencies related to empathy and
communication in nursing training programmes, as these skills are fundamental for
developing person-centred practice (8). On the other hand, Izumi et al. emphasised
that quality care for patients with advanced diseases must address both physical
and emotional needs, which reinforces the need for a comprehensive approach to
care (5).
In the field of critical care, the studies by Lee & Chang (1) and López Cárdenas et
al. (11) highlight the importance of implementing care models that optimise decision-
making and communication in high-pressure environments such as intensive care
units (ICUs). The SBAR technique (Situation, Background, Assessment,
Recommendation), evaluated by Abbaszade et al., has proven to be an effective tool
for standardising the transfer of information between professionals, improving the
safety and quality of care (10). Likewise, Zhang et al. proposed an index for
evaluating the quality of psychological care in hospitalised patients, which reinforces
the need for specific tools to measure and improve care in critical environments (9).
On the other hand, the integration of the family in the care of critical patients is an
essential component of person-centred care, in view of which, Franck et al.
emphasised that the active participation of family members not only improves clinical
outcomes, but also reduces stress and anxiety in both patients and their caregivers
(2). Similarly, Glajchen et al. identified significant benefits in holding family meetings
in the context of palliative care, although they also pointed to barriers such as a lack
of staff training to handle complex family dynamics (3). Meanwhile, in paediatric care,
Calhoun et al. analysed the importance of involving families in the care of children in
critical care units, improving both the patient experience and the perception of quality
of care (4).
Likewise, the management of specific conditions in critical care requires evidence-
Cuaderno de enfermería. Revista científica
Vol. 3(1), 1-6, 2025
Cuidado de enfermería desde la atención crítica y centrada en la persona.
Revisión sistemática
Nursing care from a critical and person-centred perspective. Systematic review
Carlos Antonio Escobar-Suarez
4
based nursing interventions. Amatangelo & Thomas highlighted the importance of
standardised protocols for the care of stroke patients in critical care units, which
ensures timely and effective care (12, 13). On the other hand, Bento & Sousa
analysed nursing interventions in patients with delirium in the ICU, which raises the
need for specific strategies to prevent and manage this condition, which is frequent
in critical patients (14). Likewise, Tume & Trapani emphasised the relevance of
specialisation in intensive cardiac care, highlighting the need for continuous training
for nurses working in these areas, given the complexity of the patients treated (15).
It is important to bear in mind that paediatric critical care has evolved significantly in
recent decades, and Calhoun et al. analysed this evolution, highlighting the need for
specialised modes that consider the unique needs of children and their families (4).
This is in line with the trend towards more personalised and person-centred care,
even in highly complex contexts. Likewise, Franck et al. proposed the integrated
family care model, which has proven effective in the care of premature newborns,
improving both clinical outcomes and the experience of families (2).
Despite advances in critical and person-centred care, challenges remain related to
workload, lack of resources and resistance to change in some clinical settings. In
this case, Zhang et al. comment on the need to develop clear indicators to evaluate
the quality of care (9). Likewise, Izumi et al. highlighted the importance of promoting
an organisational culture that values person-centred care (5). On the other hand,
López Cárdenas et al. identified differences in the perception of care in two models
of care in the ICU, which suggests that the organisational structure also influences
the perceived quality of care (11).
CONCLUSION
The analysis of nursing care from the perspective of critical and person-centred care,
based on this systematic review, highlights the importance of combining technical
excellence with the humanisation of care. Person-centred care not only improves
clinical outcomes, but also has a positive influence on the perception of quality of
care by patients and their families. Strategies such as the use of standardised tools,
Cuaderno de enfermería. Revista científica
Vol. 3(1), 1-6, 2025
Cuidado de enfermería desde la atención crítica y centrada en la persona.
Revisión sistemática
Nursing care from a critical and person-centred perspective. Systematic review
Carlos Antonio Escobar-Suarez
5
such as SBAR, and the integration of the family into the care process have proven
to be fundamental to guarantee safe and quality care.
FINANCING
Non-monetary
CONFLICT OF INTEREST
There is no conflict of interest with people or institutions linked to the research.
ACKNOWLEDGEMENTS
To the UNIANDES research department.
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Cuaderno de enfermería. Revista científica
Vol. 3(1), 1-6, 2025
Cuidado de enfermería desde la atención crítica y centrada en la persona.
Revisión sistemática
Nursing care from a critical and person-centred perspective. Systematic review
Carlos Antonio Escobar-Suarez
6
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